DANHOSTEL’S PERSONAL DATA POLICY

Danhostel (aka Danhostel Danmarks Vandrerhjem, and the hostels which are members of the Association), may send me eposts, (e.g., emails, text messages, MMS, notifications, push notifications, widgets, letters) and can contact me by telephone regarding relevant products, campaigns, competitions and marketing via apps, social media, internet and other digital channels.

Danhostel may collect and use my personal data and activities, and combine such data with other information it already has or has obtained from third parties.  This includes cookies (from Danhostel's websites and danhostel.dk) used, for example, to make a profile which can be marketed towards me.

Danhostel may share data about me and my activities internally within the association and with the association's partners and use such information to send me eposts which are relevant to my profile.

My data will be stored on Danhostels devices, which I can always access if I have any questions or queries concerning data about me and my activities.

I can always rescind my consent with Danhostel (for example, via email or website), or with the partners with whom Danhostel has shared my data.

Should there be any other relevant products, partners or communication mode, Danhostel must inform me and obtain my consent if I wish to update my consent or my personal data.

To obtain information about Danhostel’s personal data policy, information regarding your personal data, or if you need to update your personal data, learn more about Danhostel's personal data policy below.

PERSONAL DATA POLICY

DECLARATION ON PERSONAL DATA PROTECTION.  WE ARE LEGALLY OBLIGATED TO PROTECT YOUR DATA.

Danhostel respects your right to data security. We have prepared this data protection policy statement to inform you about our practice in this area. If you have any questions regarding our data protection declaration, please contact us at danhostel@danhostel.dk.

By accessing www.danhostel.dk and using the services provided on this website, the user hereby accepts Danhostel’s privacy protection policy.

Overview

Most Internet users take data security seriously.  Danhostel is aware of this and understands our customers' concerns regarding online data security.  If you register as a site user, you will be prompted to provide various information. We request this information because we wish to provide you with the best possible service. You can be sure that we do not disclose or sell personal information about our customers or users of our website to third parties.

Danhostel collects information about all users in three ways:

• Traffic Data

• Use of cookies

• Information provided by you

Traffic Data

Each time someone visits www.danhostel.dk, we gather information regarding domain name/IP address, referring URL, browser and platform, time of visit, pages visited and searches.

Total traffic data may be disclosed to potential advertisers, research companies, and business partners for demographic purposes. When information is used in aggregated form, no one can identify or contact you.

Use of Cookies

A cookie is information that our website sends to your browser which then stores this information in your system. A cookie allows our website to "remember" information about your preferences, either until you exit your current browser window (for temporary cookies) or until you disable or delete the cookie. Many users prefer to use cookies so that they can browse as smoothly as possible on a website. Cookies are also used to evaluate your use of the website, to compile site activity reports for website operators and to provide other services related to website activity and Internet usage. Danhostel may also disclose this information to third parties, if required by law, or if third parties need to process the information on behalf of Danhostel.

You should know that cookies do not contain more information than you allow and they are unable to "invade" your hard drive and report personal or other information back to the sender. You may refuse to use cookies by selecting the corresponding setting on your browser, but please note that if you do this, you may not be able to fully use this features on our website. As previously mentioned, when you use our website, you give Danhostel authorization to process data about you in the above manner and for the above purposes.

Information Provided by You

Generally, Danhostel only collects personal information to provide you services you require when you register for Danhostel's Loyalty Program, sign up for Danhostel's Newsletters, order brochures or participate in competitions.

The information you submit when you sign up for Danhostel's Loyalty Program or Danhostel’s Newsletters is used by Danhostel to target the announcement in the newsletter. Danhostel does not disclose this information to third parties.

Use of Email Addresses

When you become a member of Danhostel’s Loyalty Program or receive Danhostel's Newsletter, you say yes to emails in order to receive our newsletters and other information about special offers we believe may be of interest to you.

If you regret signing up for Danhostel's newsletter, you can unsubscribe by using the link at the bottom of the latest newsletter or from the front page of www.danhostel.dk.

Reactions and updates for You

We generally respond to questions, requests for services or information as well as other inquiries we receive, for example, by email.  We also retain correspondence so we can further improve our services and website.

Surveys

Occasionally, we may ask for information via surveys. Participation in these surveys is voluntary and you can always choose whether you want to disclose information or not. The information from surveys is used to monitor or improve this website as well as our customer service.

Enforcement of Data Security Policies

If you feel that Danhostel has violated this privacy protection policy, please contact us at danhostel@danhostel.dk

Booking via danhostel.dk

At danhostel.dk, we provide this web-based platform where individual Danhostels can offer their rooms for accommodation purposes and where users of this website can make reservations directly with the individual Danhostels.

By making a reservation via Danhostel.dk, you enter a legally binding contractual relationship with the Danhostel where you make your reservation.  The reservation is processed via an application, which means that you are booking directly with the hostel using danhostel.dk. Booking confirmation and the hostel's booking conditions come directly from the hostel and payment goes directly to the specific hostel.

At danhostel.dk, the information we provide is based on the information we receive from the hostels, both via an extranet and through their own booking systems which they are fully responsible for updating. All prices, available rooms and other information found on danhostel.dk are the responsibility of individual hostels and requests for booking should be directed to the specific hostel.

Although we monitor the web platform carefully, we cannot verify and guarantee that the information for all hostels is accurate.

We cannot be held responsible for any errors, interruptions, server violations, updating or maintenance of our website or any other, inaccurate, misleading or incorrect information.

Every Danhostel is always responsible for ensuring that its information found on our danhostel.dk (including prices and number of available rooms) is accurate, complete and correct.

Cancellation

When making a reservation at a Danhostel, you accept and agree to the applicable cancellation and no-show policy applicable to the specific Danhostel along with its other terms and policies.  It is the individual Danhostel which should be contacted directly for more information about booking and late cancellation as we want to ensure the close relationship between the individual Danhostel and guests.

The general cancellation and no-show rules for each Danhostel can be found at danhostel.dk during the booking process as well as in the email confirmation from the hostel.

We recommend that you read the accommodation's rules for cancellation and no-show policy carefully before completing your reservation.

Danhostel.dk and the Danhostels who use the website for the sale of hostel stays are subject to errors in prices and texts and are not obliged to sell their products at the mentioned price on the website - if it contains errors.

The prices shown on this page are for guidance only.

Danhostel/1st June 2017.

USE OF COOKIES ON DANHOSTEL.DK

This website uses cookies to store information on your computer

Some cookies on this site are necessary for important features, and the page will not function properly without them.

Danhostel also uses some non-essential cookies to anonymously track visitors or enhance your site experience.

General Information about Cookies

A cookie is a data file that websites store on the user's computer so they can recognise the computer during the user's next visit to the website. Cookies are sent back and forth between the browser and a web server and include, among other things, information about how the website is used.

A cookie is a passive file and cannot spread computer viruses or other malicious programs. It helps to analyse how a website is used so the IT and Marketing departments can improve user experience. In many cases, cookies may be necessary to provide a certain type of service

Some cookies are automatically deleted from the browser when closed (session cookies). Cookies can also be set with an expiration date, so data exists for a shorter or longer period (persistent cookies). Persistent cookies are typically stored on your hard drive.

Cookies can be either first-party or third-party cookies and are assigned by the pages the user visits. Third-party cookies are assigned by a third party (e.g., advertisers with content on a particular page) that has elements embedded in the page the user visits.

Cookies at www.danhostel.dk:

- Cookies from Google Analytics

The information collected by cookies about usage (e.g., traffic data and your IP address) is stored on Google's servers. Danhostel uses that information to make reports about website activities.

Note: If the law requires, Google may disclose this information to third parties.

- Flash Player and Cookies

Flash cookies are stored on the user's computer by Adobe Flash Player.

In the embedded player from YouTube and TwentyThree, a browser (HTTP) cookie and a Flash cookie are created.

- Twitter, Facebook and other Social Media Cookies

Cookies are created through buttons, widgets, and social plugins.

- Remarketing Cookies

Remarketing gives Danhostel the possibility to reach people who have previously visited the site and match the right people with targeted marketing messages.

Third-party vendors, including Google, show Danhostel's ads on different websites via a network on the Internet.

The ad messages are displayed to people who have visited Danhostel.dk and then clicked on third party web pages.  Banners from Danhostel's products are then displayed.

You can opt-out of Google's use of cookies at any time using Google's Advertising Preferences.

Alternatively, remarketing cookies may be deselected by accessing the Opt-Out Network Advertising Initiative page.

- Drupal Cookies

Type: Persistent cookie

Name: availability searches

Lifetime: +1 month

Description: Stores the latest availability [availability/available] searches from the Front page

Type: Persistent cookie

Name: camps hostels_ {USER_LANGUAGE}

Lifetime: +1 month

Description: Saves the selected hostels to ask for quote camps page per language

Type: Persistent cookie

Name: groups hostels_ {USER_LANGUAGE}

Lifetime: +1 month

Description: Saves the selected hostels to ask for quote groups page by language

Type: Persistent cookie

Name: courses hostels_ {USER_LANGUAGE}

Lifetime: +1 month

Description: Saves the selected hostels and ask for quote courses page by language

How to Reject Cookies

You can refuse the use of cookies on your computer by selecting the appropriate settings in your browser. Keep in mind that without cookies you will not be able to use all features on the site. It is always possible for the user to view, change or delete these cookies.

We hope that our users will be happy to allow Danhostel's cookies as they help us improve our website, provide the best service and give the user a better experience.

If you do not want to use cookies from www.danhostel.dk, you can - in most new browsers - select "advanced cookie settings" under "Internet Settings" and add www.danhostel.dk to the list of sites from which you want to block cookies.

You can also delete individual cookies or any cookies the browser has saved.

If you set your browser to reject cookies in general, you should be aware that there may be features on different websites that will not work as a result.

DISCLAIMER

LEGAL LIABILITY DISCLAIMER

1. Danhostel allows users to access and use its website subject to the following terms and conditions.

 2. By using this Website, you agree to the terms and conditions set forth herein, which come into force the first time you use this site. Danhostel reserves the right to change the terms and conditions at any time by informing users of the changes online. You are responsible for regularly reviewing information posted online so that you are notified in a timely manner of such changes. Your continued use of this site after changes have been made, indicates your acceptance of this agreement with the changes made to this website.

 3. Although Danhostel endeavours to ensure that this website is available 24 hours a day, Danhostel accepts no responsibility if the website is not available at any given time or for any given period, regardless of the reasons.

 4. Access to the site may be suspended temporarily or permanently without notice.

 5. Although Danhostel and content providers such as the hostels endeavour to ensure that the information on this website is correct, no explicit or implied warranty is provided for the accuracy of the information, nor does Danhostel or other content providers assume any liability for errors and omissions. The information on this website may contain inaccuracies or typographical errors. Information may be amended or updated without notice. This website does not constitute an offer or agreement but links to other sites which may contain offers or agreements. Prices and availability of information are subject to change without notice.

 6. Parts of this website contains material and information submitted to Danhostel by third parties. Third parties are responsible for ensuring that material and information submitted directly or indirectly for inclusion on this website comply with national and relevant foreign legislation. Danhostel cannot guarantee the accuracy of this material and hereby expressly disclaims any liability for errors, omissions or inaccurate statements in the material, misinterpretation and any loss, failure, negligence or damage that may arise from referring to the material on this website, as well as any form of delivery or alleged non-delivery of the services referred to on this website or in case of bankruptcy, liquidation or termination of business in relation to all parties, persons and companies referenced on this website. Confirmation that the information is accurate and up to date should be obtained directly from the hostels or organisations concerned.

 7. Most illustrated material, artwork, photographs and texts displayed on this website are protected under Danish and international laws regarding intellectual property rights and may not be copied or reproduced in any way without permission from Danhostel. Permission to use material found on this website may be obtained by contacting Danhostel and receiving written consent.

 8. Notices or material you send via mail or the Internet to Danhostel are subject to the specific rules set forth in the data protection rules below.

 9. Danhostel is not responsible for any damages (including, without limitation, damages in the form of lost revenue or profits), which may arise in or out of contract or otherwise due to the use of this website or inability to use it, or any material contained therein or due to an action or decisions made regarding the use of this website or such material.

 10. In addition, Danhostel accepts no responsibility for the content of any website referred to from this website via a hypertext link. The linked sites are not under the control of Danhostel and Danhostel is not responsible for the content of linked sites or links contained on linked sites, or changes to or updates of these sites. These links are made available as a service "as they exist" without any express or implied warranties for the information contained therein. These also include links to the hostels' individual websites with online booking.

 11. These terms and conditions are subject to and must be interpreted in accordance with Danish law. Legal proceedings and actions relating to these terms and conditions or the obligations of the parties to this effect may, without prejudice to the purpose, be submitted only to a court of competent jurisdiction in Denmark.

 12. Danhostel is not liable for printing errors regarding prices or information and reserves the right to correct such without notice.