Danhostel Copenhagen City anmeldelser

No water for a few hours

Two staff members from reception were really rude to us. We came before our check-in to bring our luggage and when we asked question, they looked us up and down, were really passive aggressive and made us feel really unwelcomed. We saw them behaving like that to other customers too, so we didn’t take it personally. I have worked in customer service too so I understand someone might have a bad day, but both receptionist were like that right after we greeted them.

Also, on Saturday the cleaning staff opened the door almost without notice at the same second she knocked. On Sunday I feel like cleaning staff weren’t informed we had standard+ room and check-out 12:00 because they tried to come inside two times before that.

Otherwise out stay went well! Thank you.

obviously not cleaned before we came. the staff did not knock before entering the room to empty trash